Mitel OSBiz, also known as OpenScape Business (OSBiz), is a comprehensive communication solution designed specifically for small and medium-sized businesses (SMBs). It offers a range of features that cater to the unique needs of SMBs, including voice communication, unified messaging, mobility, and conferencing. The system is known for its flexibility, scalability, and ease of use, making it a popular choice for businesses looking to enhance their communication infrastructure without the complexity of larger enterprise solutions.
OpenScape Voice serves as Unify's premier voice platform tailored for mid-to-large enterprises. This SIP-based application is specifically engineered for deployment in data centers and optimized for virtualized environments. It adheres to industry standards, ensuring effective session management across all network communications. Furthermore, OpenScape Voice allows for the integration of various solution components, such as phones, gateways, and survivability appliances.
OpenScape 4000 provides hybrid IP communication solutions for companies with 300 up to 100.000 users in a corporate communication network. The solution offers the maturity and broad range of enterprise-grade features with a high reliable SW-architecture and security functionalities. It combines the advantages of both worlds with networking, with carrier access and the flexible connection of analog, TDM- and IP-phones, mobile WLAN- and DECT devices and soft clients.
OpenScape Contact Center© is an omnichannel integrated contact center solution for on-premise and hosted cloud environments that empowers organizations to effectively communicate and collaborate with their customers
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